Download your new Photos and Videos
Now you can have your photos and Videos the same day we complete them. Just download them to your computer and then you can add them to your favorite photo management program, like iPhoto, or cloud based photo sharing sites, like Google Photos, or Facebook.
Easy. Fast. Fun.
Learn more by reading the tutorial on our blog. Downloading your newly scanned files
It Works but we don't provide computer support: Since we released the downloader in 2015 its been used successfully by thousands of customers on both Windows and Mac. It absolutely works. If it isn't working for you try another computer or ask a friend or support center for help. Please don't call and ask our photo and video technicians to spend their time troubleshooting your computer.
If you still can't download your files, you'll need to order media from us.
Loss of the network connection and sleeping computers are the biggest causes of failure. If that happens, just re-run the app and it will pick up where it left off by not re-downloading files that are already on the hard drive in the folder you selected.
Click this link to download the installer. After it installs, you'll find digmypicsDownloader.app in your Applications folder or use Spotlight Search and type digmypicsdownloader. Just double click the app to run it.
Or for OSX versions older than 10.11 use this version:
IMPORTANT: Hold down the Ctrl key while you click on the file with the mouse (Ctrl+Click) to open the downloaded file to override the security warning by Apple.
Due to a bug in Catalina, it will tell you that the software needs to be updated. Just use the Ctrl+Click and it will open and run just fine. The software has been updated to run Catalina.
Hold down the Ctrl key while you click on the file with the mouse (Ctrl+Click) to get the Open Button
Works on Mac and PC
Just keep your computer from sleeping until it finishes
Download the JPEG files at Full Resolution
TIFF files available on DVD or Hard Drive
Download your Film Transfers
As MP4 files.
AVI and MOV delivery via Hard Drive only
Download Video Tape to Download
As MP4 files.
We still recommend getting a DVD or CD
Having your photos safely backed up is smart