DigMyPics Review From Elk Grove, CA - "Unbeatable"
Wouldn't have anyone else touch our precious tapes! Our first experience with digitization was with Legacybox and it was a disaster at best. First, they said it would take 3 months to digitize our tapes and it took them 4 months without even notifying us of any delays. Second, the quality of their transfer was very poor leaving us with shaky, distorted and sometimes, blank videos. Accordingly, we believed that it was the age of our media so we thought it was the best anyone could do. While we tried numerous times to get in touch with Legacybox, all they would do is leave us on hold for 20 to 30 minutes at a time and when we finally decided to push the button to have them call us back, they never did. When we saw an advertisement for digmypics and noted how much better they compared with Legacybox, we decided to send them the 4 worst tapes to see what they could do with them. Within their commitment of a 10-business day turnaround timeframe we received our Flash drive and hoped for the best. What we received from digmypics was incredible. Their digitization gave us back everything we thought we had lost and more. They were able to capture, with great clarity I might add, portions of videos that Legacybox sent back fuzzy, jumpy and some of the time even blank. We can't say enough about the quality technological workmanship, efficiency and customer service provided by digmypics. As soon as we can, we're going to have digmypics digitize the remainder of our videos and we're already looking forward to seeing all of the footage that was missing from our experience with Legacybox. Trust me when I say that when it comes to digitization, digmypics is in a league of their own!! "Unbeatable"