I found 30+ old APS film cartridges in storage and determined that they were important to me and my family. I sent them for scanning and processing and received back 975 clear, color-correct scans. Perfect result! But there is more--I had some problems with the download and sent a message for help. The answer came within a few hours--not the few days or weeks taken for many "customer service" inquiries. Great experience all around--heartily recommend.