I can't thank the digmypics team enough for the way they handled my project from beginning to end. It was always easy to reach out to them and actually talk to a person - so many companies make it a chore to reach a human being, want you to "chat" with them online, and it seems you can rarely talk to the same person twice. I was always able to talk to the same person when I called. Dealing with the digmypics team was refreshing!
I should also mention that I really liked the link to where you can see the progress of the videos while they are being converted. It was a lot of fun to look at them and anticipate sharing the final product with our children.
I received the digitized videos and am very happy with the way they look. I highly recommend digmypics (Memory Box) to anyone thinking of digitizing old videow.