Customer Reviews - Page 75

The whole process was smooth, and my emails and phone calls were all answered quickly and professionally (one bluntly but still politely). The dignmypics staff digitized my 647 slides faster than promised... and returned them as submitted. I loved being able to see the slides as they were being done and to delete the two that were just too blurry to bother with. Nearly all the slides were professionally exposure- and color-corrected (two were left very blue). My family all commented that the jpegs seemed even better than the original slides. I definitely recommend digmypics!

Digmypics digitized my family photos in multiple formats: old prints, 35mm slides and old square slides mounted in glass holders. I was very pleased with the care Digmypics provided. Their professional service and great customer attention was extremely reassuring. It was a little nerve wracking to send the only copies of my family photos off to them, but I’ve got them back again in their original shape, except for the old slides originally mounted in glass which had to be removed for the scanning. Digmypics used their software tools to put each photo in its best image. I was totally satisfied.

Sent some 50 year-old prints and slides to be digitized and they did a great job. The pictures came out clear, and they keep you informed of the progress every step of the way, from receipt at their facility, through the digitizing process, picture review, and finally shipping info - all for a reasonable price. Will definitely use again and highly recommend.

Wow. You guys are incredible! Excellent quality. Apparently took time to clean off old slides. Great service. I didn't even have to remove slides from sleeves. Great communication. You kept me informed EVERY step of the way. Efficient. Entire process did not take long. Did I mention incredible?!? I will definitely use your service again and I will also spread the word! Thank you, for appreciating the precious value of these old images! Steve

I have been so pleased with your service. I sent in one reel of 16mm film as a test. You delivered everything you say on your website. I was especially impressed with the speed of your service, easy payment options and email feedback informing me of the progress of work. I trusted the rest of my mother's movies with no reservations. Now I have them all on DVD! When I emailed asking for all 4 orders to be put on a hard drive, it was no problem! Now my kids and their kids can see our movies. I have recommended your service highly to friends and family. Thank you so much!

Digmypics did a great job on my family's old slides, and I am a photographer so I am very picky. They also did not damage any slides, kept everything in order, etc. None of the typical artifacts of bad scanning, such as softness from de-dusting, etc. occurred. When they "color corrected" images, they did not lose information in the darks or lights, so feel confident about letting them do that. (They actually don't do too much as part of their free color correction.) Staff is readily available by phone, is knowledgeable, and follows instructions (although this doesn't preclude some misunderstandings). All in all, an excellent service. However, there are some things to know: 1. If you let them crop, you will lose about 1/8" on each edge, which is too much in many cases. However, you can request no cropping. In this case, they will not color-correct. This doesn't matter much if you have Photoshop, because you can easily make the minor corrections they would do on your own. You should probably separate out a batch you don't want cropped, and let them do their normal procedure, which yields good results, for the rest. 2. After you add the price of the return disk and shipping, you will pay about 50 cents per slide. Digmypics is prompt and keeps you well informed of their progress. 3. They appear to have remarkably good dust-and-scratches capability, which does not seem to damage the image detail. If you are scanning old slides, you will be much more conscious of grain and other film problems than anything digmypics might do. 3. Digmypics will label each batch of slides with whatever happens to be on the outside of the container they arrive in, so be careful! It takes a surprising amount of time to label images, so if you can get the job half done by digmypics by careful aforethought, do so. even a good general label can be helpful for finding images before you have a chance to relabel. 4. For most 35 mm slides that are not going to be blown up beyond 11 x 14, there is little point in using anything over their basic `25-mb/35mm slide resolution, unless you just want more detail about the film grain, or your ancestors' bad focusing techniques or bad lenses. For a really good slide, you will of course get a better scan at 50mb if you need one, but most old family photos aren't that good. 5. If you are pretty good with Photoshop and have some very difficult slides, like underexposed Kodachromes or very badly faded images, Digmypics will improve them modestly with their basic service, but of course they can't spend a lot of time. You should expect to fix these yourself.

BLUF: scanned pictures look great; the folks at dmp did great work getting them balanced. Other pros: really helpful staff quickly answered my many questions; fast turn-around time; and reasonable price. Old prints returned to me in pristine condition. Cons: none at all. Hey, I recommended digmypics to my mother, so you know I'm happy with them!