Customer Reviews - Page 226

Recently you scanned some color slides and black & white negatives for me. I wanted to let you know that you did a great job and that my negs were returned in good condition. I was a little nervous about sending my precious images - still am, but I will be ordering from you again soon. Thanks again. Sincerely, Allen

I am working on a project for my daughter's 30th birthday which necessitated going from slides to prints. I was getting frustrated scanning my own slides so I searched the web. I found you from a link in the one of the reputable photography websites. I know from taking two Photoshop classes that the optimal dpi for slides is 2000 and my instructor told me the best scanner is the Nikon Super Coolscan. When I learned that you did both, I was ecstatic. I have received my DVD's, have made some prints for my project, and they are as good as some of my digital pictures!! Thank you for your attention to details e.g., returning my slides in the same order I sent them which made it easy to refile them and calling me to get my permission to remove a fingerprint. This showed me that you handle precious pictures with the same care that I would. I'm in the middle of sending in my next order and I've already referred you and will continue to do so in the future.

I had a request to add my medium print format negatives onto DVDs and my comments are twofold. First, I was very pleased with the quality of work that digmypics has done with my prints. Secondly, the level of profesionalism of the staff is excellent. I would strongly recommend digmypics to anyone. regards, Ludwig

I had a bunch of slides, mostly about 60 years old. The folks at DigMyPics were just wonderful every step of the way. They answered all my questions, offered great advice, and kept me advised on the status of my project. They took great care of me and my slides and I would highly recommend them to anyone. it's just so unusual these days to do business with a company that's so on top of things and seems to really care about their customers and their memories. I wish you and your colleagues much success.

I received the pictures and new CD that you sent and am delighted with them! I had certainly intended to pay for the extra slide of my mother as having to correct the ones that needed changing and then the postage and cost of the new CD was expensive for you and so I was surprised to find my check for $1.39 returned. Thank you very much! It has been a most happy occasion doing business with you. The quality of your work, your promptness in returning the pictures to me and your personal interest is highly unusual in this day and age and I have found it rather overwhelming. Now that I have found you I am not going to let you go! I will be looking through my slides later this year and will send more of them to you. Thank you again for everything!

Priscilla, I just wanted to let you know how pleased my family and I were with the project you completed for us (Kennedy Space Center). You did a very good job and managed to have DVD slide show coincide with the song perfectly! We really enjoy watching it and we appreciate the time and effort you put into our project. I especially like the way you included a title page! Thank you again

Everything is organized when it is returned. I LOVE it! What have I done 5 - 6 orders with you guys? Everything has been wonderful. I just can't tell you how much this has helped me with my organization of family history. I keep an envelope out on my desk at home and when I run across a picture or a bunch of negatives I just slip them into it. Then when I get enough I send off another order. I could be doing this for YEARS!!!!

Last month, I selected DigMyPics (DMP) as my vendor of choice for scanning hundreds of family photos. I did considerable research via the internet before entrusting my old photos to a vendor. I liked the processes outlined by DMP. I liked the people. I liked the equipment. DMP ensured the care and quality output of my family photos that any customer would expect. DMP did an excellent job in scanning my photos and slides--- a million times better than I could have gotten from a scanner in my home office. In viewing the finished scans on CD, I can tell you that color accuracy was right on the mark, crops were done exactly as requested, special notations were followed, and every photo was accounted for. CD and DVD were set up as requested, for both Mac and PC. I understand any fears you may have regarding entrusting your photos to a vendor. I had the same ones. My ancestors came to the United States in the 1790s. I have photos of ancestors, taken when photography first came into being. I have photos of grandfathers who were Civil War veterans. I have no dupes of any of these photos. I was not going to send these photos off to any company that I had any doubts about. To date, DMP scanned nearly 400 old family photos for me. I am so pleased with their work, that I continue to send additional projects. DMP runs a well organized shop. They are very service minded. Your job will not get sucked into some vortex with no communication from DMP staff. I am sure that when or if you ship your photos off, you will use a reliable carrier that provides a tracking number. I have had much success with UPS and the US Post Office. I’ve shipped many prints and super 8MM films out over the past 8 weeks, with every item accounted for. I don’t know what shipping risks increase with the holiday rush, but so far I’ve had 100% satisfaction with delivery from UPS and USPS. DMP can also make recommendations on carriers. PS: I hold a BFA degree in Fine and Commercial arts, and I consider myself to be a good judge of quality relative to photographic work.

Some feedback on the images I just received from digmypics: Overall, the quality of service is excellent. I'm impressed as a first time customer and will likely do business soon with you again. The scan quality as demonstrated on 40 slide scans is, in general, excellent. I've had slides scanned before, starting with Kodak in 2000, and these are comparable if not superior. They are definitely superior to the non-Kodak scanning I've had done the past few years. The transaction and return time was fast and smartly done on your part. I will be sending you a few slides to re-scan and hopefully correct some scratches and dust marks (which I don't fault digmypics for, as these are old slides). Thanks for the excellent quality service. It's good to see a company take pride in their work...

My scanned photos arrived back home today, and I am blown away. Your company's efficiency, excellent communications, outstanding value, and exceptional quality are a model of what a company should be!! Thanks so much!! If you ever need a customer for some sort of advertising testimonial, please don't hesitate to call on me!!

Thank you for attending to all the details, Annette. Other than your company being busy (to which your service is a testament ), this has been a great experience and transaction. My order was completed in the timeframe quoted and my originals were returned just as I had sent them. If any clients, friends, or family need any of the services you offer, I'll steer them your way. The prices are the best available and you back them with top-notch customer service.