Customer Reviews - Page 225

I just got back my dvd and everyone in my family is 100% satisfied. The finished product was better than I could have imagined. Some of my slides were in terrible condition but you can't tell. It didn't take very long to process the slides and return the finished product to me. I had to have several emails with the company and I felt like I was being treated as their only customer. The staff was very helpful and let me know where in the process my slides were at all times. I would highly recommend this company with your most precious pieces of family history.

I just received the finish product from having 700+ slides transferred to DVD. I am thrilled with the results! I was also thrilled with the customer service orientation I found with Dig My Pics. They have a very informative website - I knew exactly what would happen in each step. They notified me of my order's status all along the process. I knew when to expect my pictures back (they were right on time!), and I thought the viewing capability on the web was great! Overall, I would highly recommend Dig My Pics to anyone who wants to preserve their memories!

As a junior in the Ohio University School of Visual Communications' Commercial Photography program I have a trained eye for scan quality. Our school uses the same scanner models as DigMyPic. After returning from a field school in Scotland with several hundred slides I simply did not have the time to scan each with the individual care my slides need. DigMyPics handled my order perfectly, from average snapshots to the technically-difficult night-time photos that automated processes often mishandle. The color replication, which is very difficult to maintain in a digital workflow was truly excellent. Thank you DigMyPics!

The service we received from"Dig My Pics" was excellent! Any questions we had regarding the conversion of slides to CDs were answered fully. Our order was placed shortly before Christmas and they managed to get everything finished and shipped back to us in time for Christmas gift giving, despite the holiday rush! Whether by phone or email the staff always responded intelligently to our inquiries each step of the way. I would not hesitate to recommend this company to any one!

I just wanted to let you know that the +/- 1,800 slides you scanned for me last month was the biggest hit Christmas present ever! You should have seen the look on my relatives faces watching themselves and their parents over 50 years ago. You did an incredible job with them and everyone who has seen them is planning on digging out their old slides and sending them to you. The few people at your company that I spoke to and emailed were most courteous and professional. Keep up the great work!

My wife and I had over 1100 slides of over 45 years of marriage and 7 children scanned in to JPG files. The quality and service were excellent. I even received calls from DigMyPics to suggest enhancements to some of my slides. I would recommend them to any one who would like to perserve their family history. Bob Gorman

The results in saving a lifetime of family history on DVD was everything I hoped it would be, but my most positive praise is for the absolutely top employees in customer service. They answered my questions promptly with utmost patience and courtesy and translated my detailed instructions with complete accuracy. It was a pleasure to have the phone answered by a helpful human, a rare event these days. They deserve the credit for my decision to send another large order early in 2005. My experience was better than a "5-good". I was pleasantly surprised that the underexposed slides which I included for their sentimental value showed very well indeed on the computer. I have truly appreciated your assistance with this project. These Christmas gifts from my sister and myself to my 2 children went into the mail this morning. Have a great holiday. My best wishes to you and the staff at DigMyPics.

Simply look at their web site and you see that these folks know what they are doing. That is why I selected them and the results for my order confirmed my initial impresssion. They do great work. They do it promptly and consult with you on minor but still important details. In addition they responded promptly to all of my questions even after I had paid them for the order. I highly recommend DigMyPics.