Customer Reviews - Page 63

Digmypics was such a great choice for me to use to convert my grandfather’s 8mm films to DVDs. The representatives I spoke with answered my questions in a polite and patient manner. I’m not technology savvy, but they never made me feel stupid about my questions. The service was very quick, and I loved being able to preview the content of the old films before they completed the transfer. It was well worth the money to do this transfer! I gave the DVD to my father as a gift. We laughed and cried together watching it. Thank you, Digmypics, for your professional service and for helping us to re-capture some moments from the past.

I've been wanting to convert my families 50 year old slides to digital for about five years, but have been dragging my feet. I received a gift certificate to Digmypics and knew that it was finally time. Needless to say, my experience was great! While the process took a little longer than expected (about 3 weeks vs. 2 weeks as they are first in first out), I was extremely pleased not only with the process but the outcome as well. They kept in touch with me through the entire process and when I had a question, I received a response in less then 24 hours and sometimes by the same person as the first time. It made it a more personal experience. I would absolutely use them again and give them an A+ for the entire process.

An MBA told me: Price, service, product... pick 2 (because you can't have all 3) Dig My Pics has proven him wrong. Your helpful, reassuring tone on the phone and in emails makes for an enjoyable experience. I've already sent in a second batch for you to transfer. This Is Me Thank'n You, Lee

Very systematic, professional operation, that keeps the client abreast of the digitalization cycle of whatever media that had been entrusted to them. Excellent quality and generous “slide delete” policy. Have used other digital preservation services in past and this company is denitely a cut above! Very satisfied’ JPHMD

You did an excellent job on the dirty 61 year old 2.25 inch square negatives. Because of your previous outstanding work on my old super 8 movies my expectations were high. Therefore, I am rating your work on these crummy old negatives as 4 - 'Better than I expected'. Thank you for your superior work.

I had over 500 slides and 20 VHS tapes that I wanted preserved. Not growing up in the digital age I had no idea what I even wanted. I called customer service and they walked me through the different options and helped me decide what was best for me. They were so patient as I had many questions. The finished product is labeled just how I wanted it and is so easy to use. They were even kind enough to give me a credit because I did not want my originals returned. DigMyPics was definitely the best value. The regular pricing at DigMyPics was the same as Legacy Box at 60% off and by far superior customer service.

My sister and I decided to convert 7 old 8mm films over to DVD. None of the reels were labeled, so it was fun to find out what was on them. The majority were films of when our Dad was in the Navy overseas in the early 1960's, plus there were some short clips of our family when we were very young. We decided to give our Dad a DVD of these films for his 84th birthday. He was so happy to view them - it brought back a lot of memories that he thought were long gone. I was so impressed by your excellent service, giving me progress reports every step of the way and producing a wonderful product. Thank you for everything!

I live in Germany and on a visit to my elderly parents in the US wanted to help them go through slides and choose some to use in an album. Also I wanted copies for myself and my brother. The whole process, from choosing the products, getting the shipping advice, and downloading the final scans was clear and easy. I really appreciated the abundant information and choices. And the finished product, the digital photos, were just wonderful, even higher quality than I had hoped for. Thank you!