Customer Reviews - Page 192

This has far and away been the most delightful transaction I have ever been involved in. Everything, absolutely everything, has gone top notch from start to finish. I cannot convey in writing just how thrilled I am with this company. If you make the decision to go with digmypics.com, I would have to say you have started off with the right decision.

Everything was great with our order!! We have already backed up the pictures and we are in the process of making a slide show with music for our family for the holidays. This is our second order with DigMyPics. My husband scanned all his family slides through your company and made a slide show 6 months ago. We have been very happy with your service. Thank you! We would highly recommend you to anyone who needs slide scanning!

They were able to work miracles with the 8mm reels that I had. Unfortunately, my dad had not kept them very protected over the years and they were pretty messed up. When I sent the film I let the guys know that this was very important to me since we had very little film or pictures left of my dad. They cleaned and straightened the film a couple of times. Then when putting the film on DVD they took the time to enhance the picture as much as they could to clean it up. Throughout out this process I received an email and a phone call letting me know what was going on and what they planned on doing next. I am grateful for the film they have fixed for me and plan to send more. I tell people about the wonderful work that they did for me and what DigMyPics can do for them.

As an eternal worrier, I was scared to death to send our only family slides across the US to a place that had been referenced by someone on the web. When I checked out their website, I thought "What the heck." I could not be more pleased with this company. Their automation confirmed where my slides were every step from arrival to coming back home. They scanned them quickly, fixed them up and they are absolutely spectacular. I spent actually $7 less than the scanner I was going to buy for this one time job. In addition, I called, used the online chat, and emailed to their sales/service department. All interaction was friendly, knowledgeable and helpful. I sound like a paid advertiser, but when I am happy I want to give credit where it is due. Thank you Dig My Pics for helping me make our memories last forever.

My overall experience has been good. The ordering and shipping process works well(perhaps with a bit more effort on the customer's part than with a competitor)Scan quality was generally good following adjustments that were made promptly following my reviews. Customer service people are easy to work with. Prices are a bit higher than others but turnaround is good.

I had 900 slides copied by another company that sent them overseas. I had to reject over 10% because any low light photos were black where there was supposed to be a little less light. I sent you the ones that did not come out from the other process. The ones I saw on line were far superior and as good as the original slides.

I spent a lot of time deciding who would be trusted with my Dad's 35mm slides covering our family's life together from the 1950s through the 1970s, so trust me when I say I looked at many services and offerings before finally deciding upon DigMyPics. I had never heard of them before, but I've already given their name out to at least four other people who have slides (and 8mm film) just waiting to be transferred to digital. Why? Because every step of the process...from getting responses to questions before the order, to placing the order, to reviewing the proofs online (and being able to delete the ones I didn't want without cost), to the reward of seeing just how great a job they did on the nearly 800 slides I sent them...was nothing short of outstanding. I can't begin to tell you how well these digitals look -- zero dust, excellent color (even on those that were certainly showing color decay), the best contrast capable, and perfect image size for HD viewing or printing (I used the lowest 35mm scan resolution based on their advice...which was spot on) -- simply fantastic! To say I am pleased with the result is a huge understatement -- and my family will concur after viewing the slide presentation that I just showed at my Dad's 80th birthday last week!

The entire process could not have been easier, the quality is great. Best of all customer service was one of the best I have encountered, all questions were answered very promptly. If I had known how easy this could be, I would have done it a long time ago. Would highly recommend using DigMyPics to anyone. Thanks again DigMyPics!!

im thoroughly impressed with the work digmypics.com has completed to scan my 35mm slides into jpeg files, both in terms of the quality and the service. the images came out better than when i use my home scanner to digitize old photos, and the staff finished the final product with a quick turnaround. i mailed 700 slides to digmypics on a friday, and i received the dvd of the scanned images in the mail on the following friday. excellent service...i would without a doubt seek out digmypics for any photo/film digitizing in the future. thanks a million!