Slideshow Movie Service FAQs

General Slideshow Movie Information

 

Organizing and Planning Your Slideshow Movie

 

DVDs and Storage Options

Process

Other Question and Answer Pages


General Photo Scanning Questions
Pricing & Ordering Information
Media Storage Options

Photo and Video Specific Questions

Slideshow Movie Information
How much does it cost?
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BASE PRICE $50.00 for every 500 images
Price includes: 1st DVD, 1 opening title page, our royalty free music, fade in/out of images, 6 seconds/image.
Add Ons
EFFECTS
(choose 1 option or combination of last 2)
Price
·Fade in/Fade out Included
·Random Transitions $25/500 photos
·Random Motion Effects $25/500 photos
MUSIC OPTIONS
(choose 1 option or combination of last 2)
Price
·No Music Free
·Royalty Free Music we provide Free
·Music CD (entire CD ripped straight through as is) $15 per CD
·Songs (selected tracks on disc or various discs) $3 per song
·Music Edited (syncing music to selection, cutting out beginning or end) $8 per song
TITLES AND NAVIGATION Price
·Title Pages (for up to 10 words) $3/Title Slide
·Chapter Menu Points (needs to be enough images for at least 1 song, and if sending own music make sure songs fit number of images or will be charged the $5 to edit the song to fit.) $6/Chapter Point
OR
·Generic Chapter Menu with Points (RANDOM Chapters with no title slide included in point) $20.00
·Custom Chapter Menu $20.00
OTHER Price
·Upload CD - Images from Digital camera only (no scanned images and must be named in the order to appear, and rotated to proper orientation. Will be inserted at either beginning or end of our scanned images.) $15.00 per disc
·Extra discs $8 per disc

Do I have to pay for scanning separately to order a slideshow movie?
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  Yes. The scanning fees are separate from the Slideshow Movie fees. We have to scan your film and photos in order to make them into digital files. Then we can make a Slideshow Movie out of those files in addition to giving you archival quality image files for use on your computer and to make reprints. At this time our Slideshow Movie Service is only available an add-on service for our scanning customers. At this time we are only able to offer Slideshow Movies services to scanning customers.


Will you make a Slideshow Movie from images I scanned myself?
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At this time we can only create slideshow movies from images we scan. The main reason is quality assurance. When we have done the scanning, we know that the image files will be a high enough resolution, and that they will be slideshow ready (cropped, rotated, and color-corrected). We also know that the naming convention will successfully follow the desired order of the slideshow (naming large groups of files to fall in order can be trickier than you would think). This allows us to keep our pricing for our Slideshow Movie Services very affordable. See the Slides to DVD page.

How many images fit on one movie disc?
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Just over 1000 images will fit on one DVD movie disc.



How long is each image on the screen?
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  The default setting for the images is 6 seconds. There is a 1 second fade in, the image stays on the screen for 4 seconds and then a 1 second fade out. This is what we found to be the best viewing time. The length can be adjusted a little, but 6 sec/image is what you should use to calculate how much music you will need, if you are including your own music.

How long will my show be?
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  At 6 seconds an image there will 10 pictures a minute. So if you have 200 pictures your show will be 20 minutes long. If you have 980 your show will be 98 minutes long.

What kind of music files can I send?
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  For copyright reasons we can only used music purchased by you. The music must be in .mp3, .wma or .cda format. Before and after burning to a CD, check the file extension to make sure it reads one of these (.mp3 or .wma.) If it says .m4p or .m4a, these are protected files that cannot be copied or ripped off the CD. I-Tunes by default is set to download protected files. You will need to convert them in I-Tunes or download a program that can convert them to an .mp3.
Here is a link to explain and help convert them.
http://www.wikihow.com/Convert-Protected-Audio-Into-a-Plain-MP3
Here is a link to explain how to change the settings in iTunes
http://www.wikihow.com/Convert-Purchased-iTunes-Music-into-Unprotected-MP3s

What does your royalty free music sound like?
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  It is instrumental non-recognizable music. There is a mix between quiet, slow and upbeat. We also have a very small collection of patriotic (8), classical(9), swing(3), country-western(4), Latin or Island(7), spiritual south (2) and Christmas music(15).


Is there a sample Slideshow Movie I can view?
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  Sure! Visit our Slideshow Movie Samples page to watch 3 sample movies. We've included some examples of our Slideshow Movie add-ons so you can get a better idea what they look like.
What is the difference between a Title Slide and a Chapter Point?
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  A Title Slide is a frame inserted in your Movie to usually introduce the next section. You cannot navigate to these or skip around to different title slides unless... You have a chapter point. A Chapter point is a chapter in your movie that you can skip to. A Chapter point is generally made up of a Title Slide and put into a menu to navigate to different parts of the show. You would have the option of watching the entire show at once or one chapter at a time.

Will the images fill my TV screen?
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  The images will fill your screen proportionally in the longest direction.



What resolution do get my film or photos scanned for a digital projector/high definition TV/wide screen TV?
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  The photos/slides we scan are large enough resolution for printing but are more than what is required for viewing on a TV or projector. A higher resolution will not affect the viewing size since TVs only read 72-96 dpi.
What do the transitions look like?
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  Transitions are different variations as each image fades into the next. You can watch our Slideshow Movie sample videos for an examples of transitions!

What is the best way to communicate what I want my movie to be like to the Videographer?
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  When ordering a Slideshow Movie we recommend that you download, print, and fill out our Slideshow Movie Worksheet PDF to help your visualize and price your Slideshow Movie. After you have filled them out, print and include them in your scanning order to help the videographer make your Slideshow Movie as close to your wishes as possible. You will still need to fill out our traditional online order form to take care of the scanning portion of your order and to record you in our database. If you have any questions for the videographer, give us a call, ask to speak to a videographer about your slideshow movie and they will be happy to make recommendations or answer questions. You can also email any questions to support@digmypics.com

Do I have to send in my film or photos for my movie in the order I want my video to be in?
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  Yes. You will need to organize your project in the order you would like them to appear in your movie. You will also need to clearly separate and mark the names of the titles of each grouping. You can also download, print, and fill out our Slideshow Deluxe Order Worksheet PDF to help keep your groupings in order. If you have any questions for the videographer, give us a call, ask to speak to a videographer about your slideshow movie and they will be happy to make recommendations or answer questions. You can also email any questions to support@digmypics.com

Can I intermingle my slides, negatives and prints?
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  No. Slides and prints are scanned on different machines so it is impossible for us to insert a print in between every few slides or vice versa without a lot of effort and potential for errors. The folders we create, based off your grouping, fall into Numeric-Alphabetical order. Keeping in mind we charge $1.99 per small folder, you can organize your project so the images will fall in order closer to your preference. For instance, If you have your project grouped by the years 1960, 1970, 1980, and 1990. You have slides and prints for each year. If you want the slides to appear first you can organize group your project as such: Put the prints in different plastic bags for each year. You can bundle that folder of slides together and put in own plastic bag for each folder, put dividers in the carousel in front of each new group or in your slide storage box or box put a paper/cardboard divider in front of each new folder.

You would label as such to make it fall correctly:
  • 01_1960_Slides
  • 02_1960_Prints
  • 03_1970_Slides
  • 04_1970_Prints
  • 05_1980_Slides
  • 06_1980_Prints
  • 07_1990_Slides
  • 08_1990_Prints

  • or
  • 1960a_Slides
  • 1960b_Prints
  • 1970a_Slides
  • 1970b_Prints
  • 1980a_Slides
  • 1980b_Prints
  • 1990a_Slides
  • 1990b_Prints


Please Note: The images need to arrive in the order you would like them to appear. We will not organize the project for you when your package arrives or after it is scanned. For specific help on organizing your project to make sure it falls in the order you expect, give us a call, ask to speak to a videographer about your slideshow movie and they will be happy to make recommendations or answer questions. You can also email any questions to support@digmypics.com.

How do I indicate where to put my Title(s)?
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  Put your photos in groups for each new Title Slide and write the name somewhere on the group. Definitely indicate the order in which the titles will appear. You will also need to write or type out the titles and include any instructions for music. If you have any questions for the videographer, give us a call, ask to speak to a videographer about your slideshow movie and they will be happy to make recommendations or answer questions. You can also email any questions to support@digmypics.com.

How do I organize for chapter points?
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  Similar to the title slides you will need to organize the photos into groups or write out the folder ranges to cover the chapter point. For example your project could have a folder for each year. The Chapter Point then would be a range of the years: 1961-1970, 1971-1980. Or another Example could be a Point per Child or Vacation. The points need to be enough images for at least 1 song, and if you are sending your own music make sure songs fit number of images or will be charged the $5 to edit the song/s to fit.

How much music will I need? How do I estimate the number of songs need?
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  At 6 seconds an image this is easy to figure out. There are 10 pictures a minute so if you have 150 pictures you will need 15 minutes of music.
Can I add some images from my digital camera to the movie?
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  You can include a CD with images from your digital camera for an additional $15 upload fee. These pictures must be TIFFs or JPEGs, of proper size, named so that they will fall in the correct order when pulled off the disc, and already cropped and rotated. They cannot be intermingled throughout the slideshow, but can be placed as a group at the beginning or the end. You can call us or email any questions to support@digmypics.com.

I want to add my own music but I am not sure what songs to use. What are some popular songs used for the video?
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  Here are some of the most popular songs our customers send in for their Slideshow Movies, just to give you some inspiration.
  • How Sweet It Is - James Taylor or Marvin Gaye
  • I Got You Babe - Sonny and Cher
  • Little Wonders- Rob Thomas
  • My Wish - Rascal Flatts
  • What A Wonderful World- Louis Armstrong
  • We Are Family- Sister Sledge
  • Walking on Sunshine - Katrina and The Waves
  • Unforgettable - Nat King Cole, Frank Sinatra
  • Can't Help Falling In Love - Elvis Presley
  • Valentine - Martina McBride and Jim Brickman
  • I Hope You Dance- LeeAnn Womack
  • Forever Young- Rod Stewart
  • Sweet Caroline- Neil Diamond
  • Good Riddance (Time of Your Life) - Greenday

 

What customer service do you provide?
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  We have a direct phone number to our customer service representatives during regular business hours. You won't be forced onto a hold line. When you call 1-866-364-5952 our phones start ringing and we answer with a hearty hello!

Do you offer Rush Service?
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  Yes. The additional cost for this service is 50% of the scanning price. We do this in order to pay an employee to work overtime in order to move a customer ahead in the Queue to be processed.

Where are you located?
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  We are located in the beautiful Grand Canyon State of Arizona. We do all of our business from our 1 location in AZ.

Can I try you out by sending in a smaller project first?
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  Of course! We are confident you will be satisfied with the quality of our service.
Will my Slideshow Movie DVD be editable?
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  You cannot edit the Slideshow Movie once it has been made. If you have special needs for your slideshow please give us a call, ask to speak to a videographer about your slideshow movie and they will be happy to make recommendations or answer questions. You can also email any questions to support@digmypics.com

Will the DVDs you create be compatible with my DVD player?
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  The Slideshow Movie DVDs should work on most DVD players. Older DVD players have some restrictions on playing burned DVDs, but if your DVD player is less than 4 or 5 years old it should be fine.
Can I order extra copies? How much do they cost?
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  We keep all the files we need to make additional copies for 30 days after your order is completed. Simply call us and we'll send more copies your way or even deliver them to a friend or relative as a gift. The cost is $8 per disc. For example: If a set consists of 3 discs to fulfill the total footage then it will be $18 per set.

Can I make copies of the DVD myself?
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  Yes. These DVDs are yours to do with what you like. You must have the proper burning software and DVD Burner Drive installed on your computer.
Could I make my own Slideshow Movie once I get my scanned images back on disc?
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  Sure. If you would rather make your own slideshow movie, you would just need to have some patience, a DVD burner and some Slideshow Movie making software. Windows Movie Maker and iDVD for the Mac are 2 examples of software that can create slideshow movies from digital files.
How long will it take?
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  We keep our turn status up to date and posted on the left hand side of every page on the website. The turn status is for scanning and does not include the time it takes to make the movie. Slideshow Movies generally an additional take 2-5 business days depending on the size.

Will you return my originals?
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  Yes most definitely! It is important to always have a backup copy of your DVDs and keeping the original film is one of the best ways.
How should I label and package my film for shipment?
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  To prepare your film and/or photos for scanning and ultimately your Slideshow movie: Group your film and/photos by film type, then break into smaller groupings (30 or more per group, please). Most people will arrange their groups chronologically or by subject(people, places, etc.) Place these groups in individual containers with a paper that includes the title, and song that goes along with that grouping (if applicable). Write a number on the front of that group that indicates the order in which it should appear in the Slideshow. For Example: Lets say you are putting together a slideshow movie for your sister's wedding reception. You have 3 groupings, the bride as a child, the groom as a child, and pictures of them together and you want the groups to appear in that order. You name the first group (the bride as a child) "Sally", the second (the groom as a child) "Steve", and the third (both together) "Sally and Steve". The computer will read your groupings numerically first, then alphabetically. So you will need to write a 1 on group "Sally", a 2 on "Steve" and a 3 on "Sally and Steve". That way the scanning technicians know how to name your project so it stays in order.  We also recommend that you download, print, and fill out our Slideshow Deluxe Order Worksheet PDF to help your visualize and price your Slideshow Movie. After you have filled them out, print and include them in your scanning order to help the videographer make your Slideshow Movie as close to your wishes as possible.

Sounds great!  How do I proceed?
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  Simply fill out our online order form. When you click the Submit Info button you will be given the option to schedule a FedEx pickup, drop off or you can print a generic label and ship via the courier of your choice. Here is the order page.
 
Still Have Questions?
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Phone:  866-364-5952
Email:  support@digmypics.com
   
 

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