Photo Scanning for Printed Photos FAQs

Photo Scanning for Printed Photos

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General Photo Scanning Questions
Pricing & Ordering Information
Media Storage Options

Photo and Video Specific Questions

Photos to Digital Conversion Information
What type of photos can you scan?

For slides, see our slides FAQ.
For negatives and other film see our film scanning FAQ.
For 8mm Transfer see our 8mm Reel FAQ.

Our standard Archival Print pricing is based on loose prints up to 8"x10", however, we can scan almost any type of photo and virtually every film type available.

• Prints in Albums up to 8"x10"
(each image cropped out)
• Removing Prints from Albums*
• Scanning Prints up to 8"x10" Front & Back
Add $0.20 handling fee per image
• Album page
(One image of entire page up to 8x10”)
• Non-Photo Items
(ex. Newspaper Clippings, children’s artwork up to 8”x10”)
300 DPI $0.95
600 DPI $1.15
•Prints in Albums > 8x10" up to 11x14"
(each image cropped out)
300 DPI $0.95 per image
•Prints and Non-Photo Items
(ex. Newspaper Clippings, children's Artwork > 8x10 up to 11x14")
300 DPI $4.95 per image

*Volume pricing does not include taking photos out of albums, we prefer the customer remove the prints. We do not put the prints back in their album(s), we recommend the customer purchase an archival quality storage box to have the prints returned in or we can place them in Ziploc bags.

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How do I choose which resolution I want?

When choosing a resolution to have your photos scanned at, it is important to understand the basics.

DPI is an abbreviation for dots per inch, which indicates the resolution of an image. Resolution refers to the sharpness and clarity of an image. Learn more...

For Prints:
We scan standard prints at at 300dpi (2MP) or at 600 dpi (8MP). That means from a 4x6" print, at 300dpi you'll get an image that is 1200 x 1800 pixels (or 2400 x 3600 pixels at 600dpi). Learn more...

300 dpi strikes the best balance between quality and size using standard photographs for viewing and printing purposes. If your prints are smaller than 3.x5 or you plan to do significant cropping of your images, or plan to make reprints up to double the original photo's size, you may want to consider scanning at 600dpi.

For Film:
You have your choice of 7MP(2500dpi), 12MP(3200dpi), or 18MP(4000dpi). We recommend the 2500dpi option for most of our customers. A 35mm slide or negative scanned at 2500dpi will give you an image size that is suitable for making a good 8x10" reprint. Some commercial grade film can have an increased grain pattern at 3200 dpi, and a significant grain or noise pattern at 4000dpi. This is because the resolution actually outdoes the amount of "information" in the film. If your film is good quality and taken at a low ISO/ASA, then 3200dpi or 4000dpi may be a good option for you.

If you're still unsure what is right for your project, contact us and we will be happy to make recommendations based your individual needs.

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How will you organize my files?

We will make every effort to help you organize your photos and make finding and enjoying your new digital files easy. Because small groups slow down our process, please help us by making each of your groups contain at least 30 or more slides or prints and at least one roll of film for negatives. 

You can have smaller groups for just $1.99 additional per group. You can then give a name to each of those groups and we'll create folders with those names. We will scan your photos in the order they are received.

Please contact us to discuss your special naming or organizational wishes.

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What type of equipment do you use?

Our archival quality print scanning is the best solution if you want a high quality scan for archiving and reprinting.  We use high quality flatbed scanners.

We scan each photo by hand then crop to the edge of the photo, rotate the image.  Then our photo professionals manually color and exposure correct each image. 

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Can you make my photos look better?

Absolutely! This is where your pictures will really benefit from our professional photographers and artists. We do manual color and exposure correction to each individual image. Using Adobe Photoshop, we can do a lot to improve color problems and fading.

Who will be working with my photos?

DigMyPics hires only imaging and graphics professionals with college degrees in the arts. We invest heavily in training new hires to our high standards, and we have a strict set of policies and checks to make sure our standards for quality are maintained at all times.

When you call us toll-free at 1-866-364-5952 you'll speak directly to a knowledgeable customer service representative, no waiting on hold or navigating through an automated system. You can also email support@digmypics.com with your questions. We will respond to your email promptly during business hours.

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Will my photos be safe and confidential?

Absolutely! We use FedEx for domestic shipping and you can track your precious package before it even reaches us. We take multiple precautions to ensure that each and every one of our customers' photos is kept safe and confidential throughout our entire process.

Our state-of-the-art facility, located in sunny Arizona, is under strict surveillance at all times to ensure your memories remain safe during the digitization process. Our highly-skilled photographers and graphic artists wear white cotton gloves while working with your photos and film to preserve their integrity.

See our Privacy Policy for details.

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What if they have a copyright symbol?

If your photos have a copyright symbol we can scan them if permission is granted by the copyright owner, or if you agree to sign a waiver that you will only be using the disc we make as a backup of the material you legally own and not for resale or other commercial purposes. Download our Copyright Waiver PDF, print, sign, and include in your shipment when placing your order.

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Can I see some samples of your work?

Absolutely! We have a few customers who were kind enough to allow us to use their photos on our site as examples of our work. Click here to see our Print Scanning samples.

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Still Have Questions?
Contact Us
Phone:  866-364-5952
Email:  support@digmypics.com
 

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